Ovation's Cancellation Policy:
When you make an appointment at Ovation you are accepting our policies. Please arrive on time for your appointment. We respect each client’s time and expect the same courtesy. If you arrive late it will potentially set the following client’s appointment back. We reserve the right to cancel your appointment if you arrive more than 15 minutes late.
In the event you need to cancel or reschedule your appointment, you may do so up to 4 hours before your scheduled appointment. You will be charged a $15 cancellation fee for cancellations or rescheduled appointments without the courtesy of a 4-hour notice.
If you fail to show up to your scheduled appointment, this will be considered a no show and you will be charged the full amount of your scheduled service.